This page explains how to request deletion of your account in the Ušen Horses app for riders, which data is deleted and what is kept longer. Your account is created by the club, so the club carries out the deletion based on your request.
Open Profile, choose Delete my account and confirm. Your account is deactivated immediately: you are signed out on all devices and cannot sign in again. The club receives your deletion request.
If you no longer have the app, send an email to podpora@horsesbooking.app. Include your first and last name and your club, and send it from the email address the club has on file for you so we can confirm the request comes from you.
Past session sign-ups, the hour ledger and purchased packages are part of the club's records (for example for calculating trainers' hours). They are therefore not deleted but anonymised: your first name, last name and username are replaced with "Izbrisan uporabnik" (deleted user), so these records can no longer be linked to you. If you have no such records, your account is deleted entirely.
We complete the deletion within 30 days of receiving the request. From the moment you request it in the app, your account is deactivated.
For questions about deletion, write to podpora@horsesbooking.app. More about how we process data in the privacy policy. Slovenska različica.